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* You must request an RMA ( Return Merchandise Authorization ) by email only number 5 business days of the delivered date.
* All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
* All returns will not have a restocking fee if the returned merchandise is returned in unopened condition with the manufacturers' seal within 5 days.
* If the package is returned in the opened condition, there is a minimum 10% restocking fee.
* 20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 5 days.
* Absolutely no exchanges and no returns on all clearance items.
* It is the customer's responsibility to bring the products to our facility for exchange.
* No store credit is issued after 15 days. (Absolutely no returns for special orders.)
* Claims for any damage must be made within 3 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.
* Price on this invoice does not include shipping and handling fees.
* Shipping and handling are non-refundable. (Including but not limited to all refused and unaccepted packages.)
* If an order cancellation is must be approved before any order can be canceled.
* Once your order has been shipped, you cannot cancel your order.
* Refunds will only be given as " Store Credit " .
* Please allow 5 business days to process the order cancellation.